Privacy
Simcoe Muskoka Family Connexions is committed to promoting privacy and protecting the confidentiality of the personal information we hold about the children, youth, and families we work with.
We are required to follow the privacy rules under the Child Youth and Family Services Act, 2017 and are committed to keeping your personal information safe and secure.
For more information about how Simcoe Muskoka Family Connexions protects your privacy, refer to our Notice of Information Practices below. Speak to your worker if you have questions or concerns about our information practices.
If your privacy questions have not been answered or issues not resolved to your satisfaction, you have the right to make a formal privacy complaint in writing to our Privacy Officer by emailing Privacy.officer@familyconnexions.ca
Notice of Information Practices
Information and Privacy Commissioner (IPC)
The Information and Privacy Commissioner of Ontario is responsible for making sure that privacy laws are followed in Ontario.
If your concern has not been resolved to your satisfaction, you can make a complaint to the Information and Privacy Commissioner. The Commissioner can be reached at:
Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400, Toronto, Ontario M4W 1A8
Phone: 416-326-3333 or 1-800-387-0073
TDD/TTY: 416-325-7539
Fax: 1-416-325-9195
E-mail: info@ipc.on.ca
Website: www.ipc.on.ca
