We understand that you may be hesitant to call us with questions or to report your concerns about a child or family.
If you are not sure whether to call, we recommend that you do. A trained advice and assessment worker will listen to your concerns and provide advice. We are available by phone 24 hours a day, seven days a week to the community.
Call us. We are here to help. 1-800-461-4236.
French Language Services Inquiries
Youth in Transition Program Inquiries:
Human Trafficking Inquiries:
French Intervention Table Inquiries:
Human Resources Inquiries:
Speaker & Presentation Inquiries:
SMFC Indigenous Services Inquiries
Board of Directors Inquiries:
Donation, Partnerships & Community Programs Inquiries:
Our Office Hours are Monday – Friday, excluding statutory holidays:
Monday to Friday: 8:30 a.m. to 4:30 p.m. (Regular hours)
Monday to Friday: 9 a.m. to 4 p.m. (Summer Hours June 22 – September 22)
All our locations are open except our Bracebridge location where you need to book an appointment prior to your visit.
Tel (705)-726-6587 / Fax (705) 726-9788
Bracebridge Office (New temporary location)
Tel (705)-645-4426 / Fax: (705) 645-1905
Tel: (705)-444-9160 / Fax (705) 445-9601
Child protective services are provided based on the place of residence for the child of concern. If you have a concern and you know the child resides in an area outside of Simcoe County and the District of Muskoka, please refer to this listing of Other Ontario Children’s Aid Societies to report your concerns. Our offices located throughout Simcoe County and the District of Muskoka are open Monday to Friday during regular business hours. Service is available in English and French. Please note, our offices are all scent-free.
For general non-urgent inquiries, please find your closest branch office in the listing above. If you don’t know which office to contact, please call our head office in Barrie at 705-726-6587 or email us.
To make a donation, click here