Simcoe Muskoka Family Connexions provides service 24 hours a day, 7 days a week. If you suspect a child is being abused or neglected, report the information immediately by calling 1-800-461-4236.

Please note that our offices in Barrie, Bracebridge, Collingwood, Huntsville, Midland and Orillia are open to the public BY APPOINTMENT. Urgent supports are also provided in each of our branches.

COVID-19 SCREENING

Are you feverish, have chills, fever, new or worse cough or shortness of breath?
Has anyone present in your home travelled out of province in the last 14 days?
Has anyone in your home been in close contact with a confirmed or probable case of the Coronavirus (COVID-19)?
Has anyone in your home had close contact with a person with any of the following symptoms – feverish, have chills, fever, new or worse cough or shortness of breath?

**If you have answered YES to any of these questions, please do not attend our offices and call 1-800-461-4236 for service.**

Our Office Hours, Monday – Friday, excluding statutory holidays:

Summer Hours June 15 – September 15

9:00 AM – 4:00 PM

Regular Hours of Operation

8:30 AM – 4:30 PM

Child protective services are provided based on the place of residence for the child of concern. If you have a concern and you know the child resides in an area outside of Simcoe County and the District of Muskoka, please refer to this listing of Other Ontario Children’s Aid Societies to report your concerns. Our offices located throughout Simcoe County and the District of Muskoka are open Monday to Friday during regular business hours. Service is available in English and French. Please note, our offices are all scent-free.

For general non-urgent inquiries, please find your closest branch office in the listing below. If you don’t know which office to contact, please call our head office in Barrie at 705-726-6587 or fill out our contact form at the bottom of this page.

For non-urgent child protection concerns use our Report A Concern form. If you have other non-urgent questions please email us. 

To make a miscellaneous payment: Paypal