We understand that you may be hesitant to call us with questions or to report your concerns about a child or family.

If you are not sure whether to call, we recommend that you do. A trained advice and assessment worker will listen to your concerns and provide advice. We are available by phone 24 hours a day, seven days a week to the community.

Call us. We are here to help. 1-800-461-4236.

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Our Office Hours are Monday – Friday, excluding statutory holidays:

Monday to Friday: 8:30 a.m. to 4:30 p.m. (Regular hours)

Monday to Friday: 9 a.m. to 4 p.m. (Summer Hours June 22 – September 22)

All our locations are open except our Bracebridge location where you need to book an appointment prior to your visit.

Main Office:

60 Bell Farm Rd, Unit 7, Barrie, L4M 5G6

Tel (705)-726-6587 / Fax (705) 726-9788

Bracebridge Office (New temporary location)

193 Manitoba Street, ON P1L 1S3, Unit 5

Tel (705)-645-4426 / Fax: (705) 645-1905

Collingwood Office:

186 Hurontario St., Unit 105 L9Y 4T4

Tel: (705)-444-9160 / Fax (705) 445-9601

Huntsville Office:

81 Main St W, P1H 1X1

Phone: (705)-789-8866 / Fax: (705) 789-6210

Midland Office:

741 Yonge St. Units 7 & 8 L4R 2E1

Tel: (705)-526-9341 / Fax (705) 526-3418

Orillia Office:

250 West Street N, Unit 3, Orillia, L3V 5C9

Tel: (705)-325-1005 / Fax (705) 325-1519


Child protective services are provided based on the place of residence for the child of concern. If you have a concern and you know the child resides in an area outside of Simcoe County and the District of Muskoka, please refer to this listing of Other Ontario Children’s Aid Societies to report your concerns. Our offices located throughout Simcoe County and the District of Muskoka are open Monday to Friday during regular business hours. Service is available in English and French. Please note, our offices are all scent-free.

For general non-urgent inquiries, please find your closest branch office in the listing above. If you don’t know which office to contact, please call our head office in Barrie at 705-726-6587 or email us.

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